Privacy Policy Page
Privacy Policy
We respect your privacy. This Policy explains what we collect, how we use it, and the choices you have. It is intended to comply with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the GDPR.
Information We Collect
- Account & Profile: name, email, age/date of birth (18+), gender, preferences, bio, photos, location (city/region), interests.
- Usage & Device: IP address, device/browser type, pages viewed, interactions, approximate location, cookies and similar technologies.
- Payments: billing details processed by our payment processor; we do not store full card numbers.
- Reports & Support: content of messages you send to support or reports you file.
How We Use Information
- Provide, personalize, and improve the matching experience and features.
- Moderate content, prevent spam and fraud, and protect user safety.
- Communicate about updates, security, and offers (you may opt out of marketing emails).
- Comply with legal obligations and enforce our Terms.
Sharing
- Service Providers: hosting, analytics, payment processing, customer support—bound by confidentiality and data processing agreements.
- Legal: when required by law, court order, or to protect rights, safety, and security.
- Business Transfers: in connection with a merger, acquisition, or asset sale, subject to safeguards.
Your Choices & Rights
- Access, correct, or delete your personal data via account settings or by contacting us.
- Opt out of marketing emails using the unsubscribe link.
- Request a copy of your data and portability (where applicable).
- Object to or restrict certain processing (where applicable).
Data Retention
We retain personal data for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Deleted accounts trigger deletion or anonymization within a reasonable period, subject to legal retention requirements.
International Transfers
Your data may be processed in countries other than where you live. We take steps to ensure appropriate safeguards for such transfers, such as contractual clauses.
Security
We use administrative, technical, and physical safeguards (including HTTPS/SSL, encryption in transit, access controls, and monitoring). No system is 100% secure; please use strong passwords and remain vigilant.
Children
The Service is for adults 18+ only. We do not knowingly collect data from children. If you believe a minor has provided data, contact us for removal.
